Customization

ERP and CRM enterprise applications require heavy customization to obtain the expected results from their implementations. An ERP deployment means dealing with thousands of tables, multiple industry specific solutions, thousands of transactions, and connectivity to an unlimited number of legacy systems. Furthermore the ERP applications are usually configured differently from one company to another which creates a very large set of combinations for executing an ERP transaction. Installing and customizing an ERP application is therefore a challenge, and testing it is another. And an efficient management of the application server and database environment is key to reducing IT costs.

Many projects fail to test the ERP application correctly and consequently suffer financial loses after deploying it into a live environment. The key to maximizing the value and ROI of an ERP or CRM applications is to install and customize it correctly based on the documented requirements and to test it extensively based on the documented test cases and end-to-end business scenarios.

Sinapsis can help. We will build for you a dedicated application customization solutions for ERP and CRM applications installation, customization and management that will implement your company's IT processes and standards, ensuring thereby quality and security. Sinapsis Captive Centers and Off-site teams will enable you to have total control over your installation and customization processes. You can manage them in a simple and effective way, because the centers and teams fully customized to your needs, become part of your in-house IT resources, but at offshore costs. There is no major time zone difference between your Captive Center or Off-site team location and your main offices that would hinder communications with the teams, and if face-to-face meetings are needed, the flight time between the centers and any major city in the USA is 3.5 hours on average.