Sinapsis Captive Center Services

Sinapsis provides the following services to establish your nearshore Captive Center in a fast, efficient and cost-effective manner:

Recruitment and Training Services

Sinapsis recruits, selects and assist in the hiring process of the center personnel, including both the technical staff and the management team. The ramp-up plan includes specific testing and assessments to evaluate candidates’ technical skills. Sinapsis is responsible of all logistics for training effort.

Staffing Services

Sinapsis Staffing Services guarantee a ramp-up of dedicated resources of agreed quality dedicated development teams that enjoy thought continuity – no hands-off or continuous training, team spirit, and ensure security and confidentiality. The hiring is performed according to the client established dates and in accordance with Federal, State and Local labor laws and any other regulatory requirements.

Administration Services

Payroll

Sinapsis provides payroll processing services, including personnel pay calculations and tax withholdings and reporting in compliance with local labor laws and government requirements.

Local Accounting and Taxes

Sinapsis provides local accounting and tax preparation support, according to local laws and client corporate requirements.

Treasury, office management, accounts payables and receivables

Sinapsis provides personnel to manage the administrative functions and support services, including procurement support.

Personnel Administration

Sinapsis provides personnel administration services helping the client to build its Human Resources Department in compliance with the client corporate standards and local related laws and common practices.

Government relationship

Sinapsis provides guidance and lobbying support with federal and state government officials in terms of investment incentives programs and grants in order to reduce risk, costs and capital investments needed for setting up the client nearshore operations.

Facilities Build-Out Services

Temporary facilities

Sinapsis can setup temporary facilities for client operations, thus enabling the client to start the nearshore operations as soon as the first group of associates is hired. Each work place is equipped with IP telephone, network and electricity outlets, furniture and fast and secure internet service. The temporary facilities have access control, reception in the entrance, training rooms, videoconference room and parking space.

Permanent Facilities

Sinapsis and/or the client set up a Facilities team that will provide leadership in facilities selection, floor plan design and facilities build-out.